The Spinney Surgery

Ramsey Road, St. Ives, Cambridgeshire, PE27 3TP

It's Friday 1:18 AM 


Telephone: 01480 495347

Fax: 01480 356159

Out of Hours: 111

Online Services

Quick access: Online Access Registration Form


We offer our patients access to online services so they can better manage their health and wellbeing on the go or outside of surgery hours. Using System1 (also known as Online Access), patients are able to:

  • order repeat prescriptions as well as view their current list of medication
  • book and cancel appointments made at the practice as well as view upcoming and past appointments
  • view medical records online which includes information relating to medications, allergies, adverse reactions etc.


At the Spinney Surgery, we also promote the use of the NHS app and Doctorlink which both allow patients to check their symptoms and get advice on their care as well as book appointments and order repeat prescriptions.

Update March 23rd, 2020: in light of the ongoing coronavirus pandemic, we are allowing patients to sign up for online access without needing to visit the surgery to verify their ID. To sign up, please complete the online access registration form found here and email it to us along with a copy of photographic ID (e.g. a driving license, passport). You can email these to Once we have received these via email, we will be able to set up online access and will email your login details to you so you are able to use these services immediately.


To sign up for the practice’s Online Access, you will need download and print out the Online Services Registration form which can be found by clicking here. Once you have completed this form, you will need to return it to our reception team as well as show a form of photo ID (i.e. a passport, driving license etc.) so that the team member may verify your identity. You will then be given a set of details for you to login to the practice’s Online Access homepage which can be found at

Once logged on, you will then be able to use our online service features such as booking appointments and ordering repeat prescriptions. Using Online Services, you can also view parts of your medical record online such as your medication history and allergies. For full access to your records, please get in touch us at the practice so we can process your request. More information on access to your medical records can be found here.

For more information on how to use the NHS app as well as how to sign up using your existing System1 Online Access, please click here. For information about Doctorlink and how to sign up, please click here.



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Opening Times

  • Monday
    08:00 - 13.00 | 14.00 - 18.00
  • Tuesday
    08:00 - 13.00 | 14.00 - 18.00
  • Wednesday
    08:00 - 13.00 | 14.00 - 18.00
  • Thursday
    08:00 - 13.00 | 14.00 - 18.00
  • Friday
    08:00 - 13.00 | 14.00 - 18.00
  • Saturday
  • Sunday