NHS App
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
What the NHS App does
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
SystmOnline
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
How to register for Online Services
If you have not used our online services before you will need to:
- Come to the Surgery and provide photo ID so we can confirm your identity and the receptionist will then issue you with a username and password.
- Enter SystmOnline and enter your registration details exactly as shown on the form.
- After registering, log on with your username and password.
SystmOnline
Proxy Access
At the Spinney Surgery, patients can grant access for another person to access their medical record. There are a number of reasons why someone might allow another person to view their records such as helping them manage long-term conditions such as asthma or diabetes or needing help to understand their treatment and care.
For more information about proxy access and how to register, please visit here.
Access to your Records
Please ensure you read the below information so you understand the risks and responsibilities when accessing your medical records:
- Getting started with GP online services
- Giving another person access to your GP online services
- Keeping your online health and social care records safe and secure
- What you need to know about your GP online records
Klinik
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices