The Spinney Surgery

Ramsey Road, St. Ives, Cambridgeshire, PE27 3TP

Current time is 13:28 - We are now closed. Please call NHS 111

Telephone: 01480 495347

facebook.com/thespinneysurgery

New Phone Message

Posted on July 28th, 2021

When you call the Spinney Surgery, please make sure you take the time to listen to our new phone message. Our options have also now changed and are as follows:

  • For appointments, press 1
  • For repeat prescriptions, press 2
  • For the secretaries, press 3

It is important for patients to know that the surgery is very busy at present and if you call in the morning, you may find our appointments have already been fully booked. If this happens you may be asked to call back after we reopen at 2pm although we cannot guarantee an afternoon appointment.

In addition to this, patients needing an appointment will triaged by one of our clinicians over the phone who will assess your symptoms before inviting you to the surgery if they feel it is appropriate. The decision to offer patients a face to face appointment at the surgery is made entirely by the clinician when they assess you over the phone, not by our reception team.

We now have on our website a page letting our patients know how they can book specific types of appointments at the surgery, including blood tests, medication reviews, dressings as well as appointments with our GPs. For more information, visit our page by clicking here.

As always, please be kind and patient with our staff who are working extremely hard. We will not tolerate abusive or aggressive behaviour from patients.

Opening Times

  • Monday
    08:00 until 13:00
    14:00 until 18:00
  • Tuesday
    08:00 until 13:00
    14:00 until 18:00
  • Wednesday
    08:00 until 13:00
    14:00 until 18:00
  • Thursday
    08:00 until 13:00
    14:00 until 18:00
  • Friday
    08:00 until 13:00
    14:00 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED