The Spinney Surgery

Ramsey Road, St. Ives, Cambridgeshire, PE27 3TP

Current time is 23:36 - Sorry, we're closed

NHS

Telephone: 01480 495347

Out of Hours: 111

Doctorlink

At the practice, we have been looking at how we can improve access to practice services and we are pleased to introduce Doctorlink, our new online service where you can access advice and appointments.

Doctorlink is a free online triage and advice tool which helps our patients see the right member of the practice team in an appropriate time-frame based on clinical need. At the end of the symptom assessment, you can directly book an appointment to suit your needs and/or receive advice relating to what you should do next.

We have listened to our patients’ feedback about appointment availability and with this new system, patients will be able save time by reducing unnecessary bookings and calls which in turn will make our services more efficient. On Doctorlink, you can also have the ability to submit requests for Fitness to Work statements which are processed by our staff when received, saving you time on the phone.

 

To use Doctorlink, you will first need to register online either via this website or by downloading the app on your mobile device via Google Play or the App Store. Registration is simple and takes around 2-3 minutes. You must be 16+ years to register but there is a facility to use the symptom checker on behalf of your child (age 3+) or for people within your care who are registered at the same practice.

The usual methods of contacting the practice are still in place for those patients who may not be able to use a computer or do not have access to one.

For any further questions on how to use Doctorlink or any queries you have about the service, we do have a FAQ which can be accessed here or alternatively, please contact the practice where a member of staff will be happy to help.

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Opening Times

  • Monday
    08:00am until 13:00pm
    14:00pm until 18:00pm
  • Tuesday
    08:00am until 13:00pm
    14:00pm until 18:00pm
  • Wednesday
    08:00am until 13:00pm
    14:00pm until 18:00pm
  • Thursday
    08:00am until 13:00pm
    14:00pm until 18:00pm
  • Friday
    08:00am until 13:00pm
    14:00pm until 18:00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED