If possible please call on 01480 495347 after 12:00 to enquire about your test results as our staff will have more time to help you at this time.
It is important that you ring in for the test result and do not wait for surgery staff to contact you.
Unfortunately there are no rules concerning the length of time it takes to receive the results as this varies according to the test. Most blood tests take 4 working days although there are some blood tests which take 6 working days and occasionally special blood tests such as hormone levels can take up to 2 weeks. Swabs, urine and stool tests are usually back 5 working days, X-rays usually take 10 working days.
We hope that you will take this information as a guide when phoning up for the results of your tests and we ask for your understanding as there are often delays which are out of our control.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
If you are contacted to talk to your GP about a test result, please make sure you book a call with the GP who requested the test and is undertaking your care. Continuity of care is vital to the best patient care.